I just bought the Samsung Family hub Refrigerator and i played youtube via the internet which was working perfectly fine. I triad to play some videos today and it will just not play any videos.
I triad to delete cache and history from the youtube webite and restarted the family hub that also didnt resolve the issue.
Can you please help me and tell me what is wrong with it please?
Follow this link to the FAQ for the work around https://www.samsung.com/uk/support/home-appliances/my-family-hub-has-stopped-playing-music/
I followed the below instruction to get it working, i switched form Mobile version to Desktop version and youtube started working again(it is a bit slower on the desktop version but atleast it gets the job done now)
Currently, some YouTube videos are not working when played on the Family Hub display. We have contacted Google and will issue a fix as soon as possible.
If some music is not playing from the YouTube site, please play it in desktop mode instead.
I have the same issue. Got my refrigerator in April and YouTube vids worked fine til 1 or 2 months ago. The error says the browser won't be supported soon and to install one that supports HTML5 (i.e. - Forefox, Chrome, etc) But I can't install any other browser on the hub.
If you guys are still looking for a solution I have found one!!
go on the browser
click the settings tool on the bottom left
click content settings
return to YouTube and everything should run fine!