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WW90k eco bubble waste pipe over flowing with suds

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Hi, 

I've got an eco bubble WW90k washing machine and it's overflowing with suds from the waste pipe. 

I've change the trap and the pipes to see if it was the seals that were dodgy, but it's started leaking out again. 

Seems to happen on rinse mode only. 

 

I'm wondering if it's...

 

A) the setting it's on (60oc, cotton)

B) the fairy non bio capsules

C) whether the machine is the issue as it's not perfectly flat

D) any other pipes, although the main waste pipe has been changed. 

 

Any assistance would be greatly appreciated.

 

Thanks in advance

IMG_20200917_202115.jpg

 

1 REPLY 1
Moderator
Moderator

Hey @Rudi7 ,

 

I'm unable to see the video so I'm unsure if the water is coming for the back, front, or door. Can you confirm this? Would you also be able to check the troubleshooting steps listed on this guide made by our colleagues in New Zealand: https://www.samsung.com/nz/support/home-appliances/what-to-do-if-water-is-leaking-from-the-washing-m... to see if it helps?

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