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Original topic:

Worried! - Burning / Hot electrical smell

(Topic created on: 29-03-2021 09:43 AM)
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MrRamsay
First Poster
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My Samsung eco bubble 8kg smells of an electrical burning smell.

when I put me nose up to the lid area it’s definitely from within.

there is also a ticking noise when the drum is spinning at low speed.

who should I contact? 

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2 REPLIES 2
APARMAR
Troubleshooter
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I had an indesit with the same problem but when it started spinning, the machine shook like crazy and the glass of the door smashed while spinning, luckily none of us were hurt but very dangerous.
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AndrewL
Moderator
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@MrRamsay: I'm sorry to hear that you have experienced this issue. We take matter such as this very seriously, therefore if you are based in the UK/Ireland then please send a private message to Sam_UK by tapping on your profile at the top of the screen > Messages, and we will pass your details to the relevant department for further assistance. 

 https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

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