29-03-2021 09:43 AM in
My Samsung eco bubble 8kg smells of an electrical burning smell.
when I put me nose up to the lid area it’s definitely from within.
there is also a ticking noise when the drum is spinning at low speed.
who should I contact?
29-03-2021 11:04 AM in
29-03-2021 12:22 PM in
@MrRamsay: I'm sorry to hear that you have experienced this issue. We take matter such as this very seriously, therefore if you are based in the UK/Ireland then please send a private message to Sam_UK by tapping on your profile at the top of the screen > Messages, and we will pass your details to the relevant department for further assistance.