Washing machine WW80M642OBW keeps washing for 3 hours

[Bio_anca]

Hi all, 

We just bought a new Samsung washing machine. The washing machine was set to the cotton program which would take 1:02 hours. The washing machine was fully loaded. But after 3 hours it was still washing. Any ideas on why it would take so long? 

[Bio_anca]

At this picture you see the ‘weight’ icon at the left on the display. Then it will recalculate the duration by the weight of the laundry. 

 

[Long Pham]

does it still wash thoroughly like all the other programs?

[Bio_anca]

Yes, for us it works fine. Having that said, we don’t have very dirty clothes. So suppose it depends. But we mostly use this program, since the laundry is clean and it simply takes the shortest amount of time.