I have just purchased this machine. I have followed the instructions in the manual/app and it finds that there is a machine available to connect but when I follow the process it always fails at 39 percent into the install. I notice on my smartphone that during the process my phone switches to the washer [Samsung] internet connection which shows as no internet. I have a bit home hub and by provide my bt. Is there a solution to this issue? Do I need any other hardware to connect the machine?