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Original topic:

Washing Machine not dispensing softener

(Topic created on: 09-10-2023 03:11 PM)
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AutoNoDose
Apprentice
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Hi All

Has there been a resolution to the known fault where Samsung Washing machines have stopped dispensing the softener?

Are they being repaired FOC by Samsung due the problem being so widespread?

Is it possible to buy the replacement parts (ie the dispenser) at a reduced or reasonable cost?

What is Samsung doing about this annoying fault?   

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andy_in_ireland
Helping Hand
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have you removed the soap drawer completely and cleaned it out, then shone a light into the housing up at the back and see if the circles are clean or gunged up? 
do you use runny softener or thick softener? - if thick viscosity softener have you tried diluting/watering it down? 

When it comes to the part in the cycle where fabric softener is due to go in , do you hear the pump whirring and glugging? 



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