01-04-2020 11:50 AM - last edited 01-04-2020 12:10 PM
Hi guys. Looking for advice on how to fix.
Washing machine is not heating water. All cycles complete their run successfully but with stone cold water. So I imagine it could be the washing element but I am recieveing no error codes!
Is there a diagnostic check I can run to see if it is the element before I buy one? Samsung support won't help as 2 and a half years old. Thank you in advance.
02-04-2020 08:20 PM
02-04-2020 10:42 PM
Hi, many thanks for your reply! 🙂
When I used to do a 95° wash I could always feel warmth through the glass door at a point in the cycle. Now the cycle feels stone cold at all times.
I have run a test on a 95° cotton cycle using a laser thermometer:
Glass door was at 18° before use.
During cycle testing every 10 minutes the door / wash temp went down from room temp.
Start at 2.29 remaining : 18°
5 mins in: 13°
10 mins in: 8°
20 mins in: 11°
30 mins in: 15°
40 mins in: 14°
50 mins in: 15°
60 mins in: 15°
Water coming out of kitchen tap at 8°.
So it seems the water isn't heating at all, but again cycle completes successfully.
I'm totally stumped as I could definitely feel the heat through the glass previously.
Could it be a limescale issue?
02-04-2020 10:48 PM
02-04-2020 11:15 PM
I really appreciate your input.
I agree with you, with no error codes to point me in the right direction it does sound like an engineer job.
But with the cost of a call out and then parts I might just have to buy a cheap machine which is such a shame as I love my Samsung washer so much!! I don't want to give it up after only 2.5 years 😞
I might open it up to check no obvious loose connections etc. then call it a loss. Haven't got much to lose by having a look!
Thanks again for your help though!
27-12-2021 05:51 PM
Hi there. Did you get to the bottom of the problem with your machine? Mine is doing exactly the same as what you have described. No error codes whatsoever but definitely not heating the water at any setting?
Any help would be most grateful. Thanks.
27-12-2021 08:20 PM
27-12-2021 10:38 PM
Thanks very much for getting back to me so promptly. That’s frustrating because it appears to be working properly except for heating the water 🙄
Looks like I’ll have to decide upon a new washing machine or new fence panels all round, which have recently blown down. Why does everything break at once 🤬
Disappointed at Samsung. Having invested in a machine which cost so much, I was expecting it to last longer than the cheaper models.
28-12-2021 09:51 AM
28-12-2021 10:21 AM
Don’t think it’s lime scale with mine either. Regularly cleaned and looks brand new 🙄
You don’t want to live in a throw away society but when they make it so expensive to repair rather than replace, you are left with little choice ☹️
Looks like I’ll be ditching the high tech machines and going back to basics too. Thanks and Best wishes for the New Year 😊