Washing machine controls not working

[Danger Russ]

I have a ww10t684dln washing machine.

I have connected with Smart Things, which works well.

However when I try and use the play button on panel of the washing machine, most of the time it doesn't work.

I've tried tapping it, holding it down, numerous methods.

To clarify, the door is shut, child lock is NOT on. As soon as I start the wash via Smart Things it works straight away. 

It works sometimes. Driving me nuts.

[ChrisM]

Hi @Danger Russ 

Did you manage to come up with a solution to this?

[Danger Russ]

No I don't have a solution. Sometimes the controls onnthe machine work, sometimes they don't.

Works via the Smart Things fine.

Super frustrating and I'm technology savvy.