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Washer not connecting to wifi

(Topic created on: 11-04-2024 09:19 PM)
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Gooch1
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I have a WW90M645OPX/EU washing machine, it used to be connected to smart things on my old phone which went faulty, I never bothered connecting to my new phone.

Now wish to connect to new Samsung handset and not able to do so. I press smart control and AP appears on display, try searching in smart things app and after considerable time fails to connect. Is it that the washer thinks it is connected to another device? Tried to clear network settings by calling up AP and holding temp button but nothing happens.

I have two ovens connected on smart things app without any problems.

Any help in connecting the washer would be appreciated.

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