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Original topic:

Warranty registration

(Topic created on: 12-09-2023 05:14 PM)
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I L
First Poster
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I bought a washing machine yesterday. Opened an account with Samsung in order to register the 5 year warranty on my washing machine, but the system does not recognise my serial number. I tried to scan the QR code but doesn't work either. I am getting frustrated after spending more than 30 mm trying again and again. Any help?

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2 REPLIES 2
Bigtasty65
Hotshot
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It might be better if you can text chat with one of the advisors/agents. They would be able to sort it out. Whenever I've been on the Samsung website, I've always been pestered by one of those chat bubbles. The can be helpful at times like this! Lol
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AndrewL
Moderator
Moderator
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@I L: First of all, please double check that your model is eligible for the extended warranty via the the link below. 

https://www.samsung.com/uk/fiveyearwarranty/

If it is, and if you're still having trouble with the online registration process, please call our Customer Support
team. For support in the UK please call 0333 000 0333 and for Republic of Ireland support please call
0818 717 100. 

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