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Vr20m707hws/ge can't be found in smart things app

(Topic created on: 29-11-2019 10:22 PM)
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TinaVr7000
First Poster
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I have just bought the Vr20m707hws/ge powerbot and it is advertised as wifi compatible model. However, the Smart Connect app can't be downloaded from Google Store nor can my vacuum model be found in the new SmartThings app. Please advise how can I connect my powerbot to my phone, since I bought this particular model in order to control it via wifi and it is the only wifi powerbot available in Croatia. Also the only powerbot on the official Samsung site in Croatia. If it is no longer compatible with any Samsung app, then I would call this a major rip off. Hope that there is some way od connecting my powerbot with my phone.

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ChrisM
SuperStar
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Hi @TinaVr7000 

 

Have a look at this useful link from our friends down under for help with this.

 

Let us know how you get on.

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TinaVr7000
First Poster
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Thank you for your answer, however my powerbot does not display the AP on the screen when I try to connect to my phone. I have followed the steps mentioned on the link you have shared with me, but no luck. Also I have tried numerous times.

Could the problem be with my wifi or should I download the Australian app to manually add this particular model of powerbot? 

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