02-06-2021 06:17 PM
I've purchased rs68n8941b1 refrigerator and the View Inside function seems not to be working - fridge always displays static factory image instead of live camera view. Same image is shown on the fridge itself and on SmartThings app on mobile devices. Cameras are in place, everything else works normally. I've already tried to reset the screen using the button on top of the door and also full factory reset. Nothing has changed. Is this a known issue and how could I resolve it?
03-06-2021 07:11 AM
what a nice fridge you have! 😍
have this reported to customer care for a fix
07-01-2023 05:49 PM
I have the same issue with mine. The only difference is my image is stuck on a random pi/day from five months ago.
08-01-2024 05:13 PM
Did you get this sorted. I just purchased one and mine is the same. Just showing an image