I have a ww90t684 which is under 2 months old. Until today it has always allowed me to use the SmartThings app to do laundry planner to delay start of drying cycle, one of main reasons for purchase was ability to do this from my phone/tablet. Today my husband did usual put dryer on pressed the button on it for smartcontrol, light for this appeared, message to phone to say like normal. I then tried to do my end from phone, choose program, choose laundry planner to set time delay. It won’t let me, tried on tablet, same thing. I have ended up removing and factory resetting tumble dryer. Adding again, no different. The laundry planner bit will not allow me to click on it, i press on it, it won’t do anything. Yet when I turn machine on at the actual machine and press Smart Control button, messages come through to my phone/tablets saying the status of my tumbler dryer has been altered, which is what happens and light is on machine to show it is on. Normally then I set the program/time delay from my device. Another reason I’ve done it from there, if you do it on machine you can’t do it for say 6.30, it only allows you to do the hours on machine, but in app you can adjust the minutes bit as well. I have also tried removing app and re downloading it to my phone. Nothing I do is making a difference. Hugely frustrated as it worked fine yesterday. If I do the send to dryer option for a program from my device to machine, it works. The app tells me the smartcontrol on my dryer is off, but it isn’t and machine says it is on, light is on still and all devices are connected to the same Wi-Fi network. Help! I don’t know why all of a sudden it is doing this!
