Smart washing machine and dryer. "Remaining Laundry Alarm" reset after every wash

[Chadles]

I bought a Samsung smart washer and dryer only to discover how clunky the UX has been. The only real feature is a reminder to go get the washing out until the door is opened. 

It seems this is possible with turning the machine on, enabling smart control, then going into the app and setting remaining Laundry alarm to on.

 Unfortunately with every load the smart control setting is turned off by default and the remaining Laundry function defaults to off.

Ideally both of these setting should be defaulted to on. Just turn the machine on press play and your done.

Anyone found a way to do this?

[Members_JbbnAj9]

Facing the same issue, should be selected by default

[mcwoodle]

Also same issue. It makes the feature next to useless for me too, because if you forget to do it, the machine shuts off after the cycle is finished and then you can't even check the status on the app - I'm forced to go down and physically check if myself, or someone else, left laundry in the machine in the basement.

The smart controls are already a gimmick and not practical, when I found this one for reminders, I thought this would be their saving grace. Very sadly, no.

Fingers crossed someone from Samsung product teams reads these. It should be a simple change to make that's purely app-side in-a-pinch. Firmware update on the washer/dryer so that it applies the settings even without a phone connected or pressing smart things would be a nice bonus.

Thanks!

[katharsys]

I also have this issue and am very dissatisfied with it being known and not addressed.