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Series 5 washing machine WW80TA046AX - increasing times

(Topic created on: 16-03-2022 04:38 PM)
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Frshrz
First Poster
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Hi I recently purchased the above series 5 washing machine. Does anyone have any idea why when i select cotton wash the time will be for example 1 hour 17 minutes. I’ll go upstairs come back down and suddenly it’s jumped to 2+ hours remaining. 

it keeps happening and is deeply frustrating. Not to mention the additional power it’s consuming being on for so long. 
Thanks for any help.

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6 REPLIES 6
Frshrz
First Poster
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So this mornings wash doubled in time randomly. Then I just done a much lighter load and the time went from 1 hour 17 minutes to 3+ hours when I came back in to the room so it doesn't make any sense. This seems to only happen on Cotton cycle. Mixed load doesn't seem to do it.

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xSteveuk
Mastermind
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Hi,
The washer may have a problem with the timer or the motor. The timer could be sticking on a cycle or motor may be having a hard time turning the agitator and the drain pump. There may be something caught in the drain hoses/pump or faulty pump

Do you still have warranty
On the washing machine
https://www.samsung.com/uk/support/contact/
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xSteveuk
Mastermind
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Does it happen if put less
Washing in drum
And not over load the machine
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Frshrz
First Poster
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Yeah thanks I loaded it with towels this morning and it was a full heavy load and the time increased from 1 hours 17 to 2 hours 40 minutes.

I just done a much lighter load with just cotton items and it went from 1 hour 17 to 3 hours+ so doesn't right at all.

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xSteveuk
Mastermind
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Do you still have warranty
On the washing machine
If so you could try contacting support
https://www.samsung.com/uk/support/contact/
Explaining the issue
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Daz73r
Helping Hand
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It adds time to heavier washes
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