Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Samsung WW80K5410WW Special offer website not working correctly

(Topic created on: 12/03/17 12:31)
jab
First Poster
Options
Home Appliances

Hi,

 

Samsung have a special off where you get money off a new washing machine.

 

I habve gon to site to register for offer but hit a problem when I go to enter Purchase Date via Choose a date button I get a small window open with only the current date shown and I cannot select any other date.  In other words I canot complete registration.

 

I have tried numerous times and with various different browsers.

 

Anybody have any ideas how to solve issue?

 

Thank you for all help.

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
AntS
Moderator
Moderator
Options
Home Appliances

Thanks @jab! You'll be able to submit a claim from 24/25 March 2017, with the 60th and last day to do so on 2nd May 2017.

View solution in context

0 Likes
Reply
6 REPLIES 6
AntS
Moderator
Moderator
Options
Home Appliances

Hi @jab! :smileyhappy:

 

This the offer? And is the window you're bringing up?

 

Cashback_Date01.JPG

 

If so, according to the promotion's T's & C's, earliest you can claim is 21 days from the purchase date. So latest purchase date for claims at the moment is 20th February (if you toggle the left arrow):

 

Cashback_Date02.JPG

 

0 Likes
Reply
jab
First Poster
Options
Home Appliances

Hi,

 

John Lewis states Receive £100 Cashback until 04.04.17 so I thought I should be able to make clame for £100 back.

 

Can someone explain.

 

Thank you.

0 Likes
Reply
AntS
Moderator
Moderator
Options
Home Appliances

If you buy a qualifying product between 1st February and 4th April you'll be able to claim:

 

Cashback_Date03.JPG

 

What's your purchase date @jab?

0 Likes
Reply
jab
First Poster
Options
Home Appliances
Purchase date is 4th March 2017.
0 Likes
Reply
Solution
AntS
Moderator
Moderator
Options
Home Appliances

Thanks @jab! You'll be able to submit a claim from 24/25 March 2017, with the 60th and last day to do so on 2nd May 2017.

View solution in context

0 Likes
Reply
topcat
First Poster
Options
Home Appliances
I am having same problem brought a economic bubble 9kg Samsung from curry.
saying £100 cashbook but couldn't claim it for 21 days. I typed in the site given but nothing just tells you what you can claim on what washers.?????
0 Likes
Reply