09-06-2023 12:03 PM - last edited 09-06-2023 12:03 PM
When you start a wash, the machine fills with water but never gets beyond that.. i.e. it doesn't start spinning.
There are no error codes displayed.
I have checked the belt which is fine, and the drum can turn with your hand.
Is there anything else I can check before I source a replacement motor?
09-06-2023 12:52 PM - last edited 09-06-2023 12:54 PM
hi, I dont think your machine has the brushless inverter motor has it? I think your model has carbon brushes on the motor - if so, check these and that they are not worn out and that the brushes are sitting on the copper commutator .
Also check the wires on the back of the motor and make sure they are connected and have not burnt out. The bottom 2 wires of the plug especially because thats what can happen.
If everything looks fine with the motor and you dont think its that , then it could be components on the motor driver board .
If you have a Android mobile phone you can download an app from the app store and do a diagnostics check on your machine by pointing the phone's camera at the display :
https://youtu.be/GWtTMfmXgQ8