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Samsung washing machine issue

(Topic created on: 16-10-2019 09:43 AM)
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Janek187
Apprentice
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Hey,

 

6 months old Samsung WW90K44305W washing machine. Ifni turnn it on, selector starts to automaticaly select programs, lights are flashing. Only thing that helps, is turn off electricity from wall. Anything i can do myself?

Also a video:  https://drive.google.com/file/d/14M3k3QGZ4gIrR_Fvavq7brsv-ewuTvpS/view?usp=drivesdk

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3 REPLIES 3
DannyT
Moderator
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Hi there, @Janek187.

 

This one is a tough one. Do you see any error messages on the screen when it first turns on? Has the washing machine always done this? Or is this a new occurrence? 


Welcome to the Community!

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Janek187
Apprentice
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Hi,

 

This is a new occurence, the problem occured in last month. But no errors in display. It doesnt happen every time when i turn on washing machine, but very often. It has warranty, so no problem with that, just wanted to know maybe i can fix it myself.

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DannyT
Moderator
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I've tried doing some digging but coming up a little short. Sounds like we'd need to get this checked by our engineers. But, with it only happening sometimes it might be a bit hard to troubleshoot.

I'd recommend getting in touch with our Home Appliance Team directly on 0333 000 0333.

(Sorry I couldn't find some better help from here).

Welcome to the Community!

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