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SAMSUNG ECOBUBBLE KEEPS STOPPING MID WASH

(Topic created on: 18-05-2017 06:59 PM)
295686 Views
AD07
Journeyman
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Samsung Ecobubble 9kg which is just coming up on 2 years old keeps stopping mid wash. No debris issues, no hose issues. Sometimes I get a full wash with no issues and then other times it stops and I have to turn the machine off and reset to Rinse & Spin to get it to finish. Any ideas what is wrong?

264 REPLIES 264
Debz1
Apprentice
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That’s exactly how I feel. I avoid Samsung now completely and tell everyone not to buy their washing machines.  It’s unacceptable that they still have these machines on sale

Laur28
Journeyman
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Exactly! It's wholly unacceptable for a company the size of Samsung to take zero responsibility when something goes wrong with their products that they charge very handsomely for.
Clearly a faulty product

MatsN
Explorer
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Yes, and they want customers to pay for their construction failure! 

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MatsN
Explorer
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I have a volvo and i have had in 10 years got 3 letters of construction faults that goes under goodwill.  Thats cudos!🙏🏻🤗

Jojozozo
First Poster
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 This is the first sumsung washing machine I bought and will never buy sumsung again. I bought actually 2 and half years ago. It takes ages to do washes (4 hours for normal cotton cycle). Sometimes it says 2 hours but still can takes 2 and half hours to complete. and at times it does not spin or spin well.

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Brian McNeil
First Poster
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Got an ecobuble WW10N645RBW/EU that is 2yr 4month old.  Cost nearly £600 from Currys. Same problem with drum not turning. Looks like electronics card. Disgraceful that Samsung not recognising this problem. 

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Wayne671-
Student
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i have found the problem it was the pcb 500v 10uf Electrolytic Capacitor  on the board are 3 pounds ebay s-l500.jpg a  Electrolytic Capacitor lasts about 2 years and then they break down and need replacing  

Debz1
Apprentice
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Hi Wayne

Thats brilliant news, thank you for sharing the information with us all.

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Rubbishmachine
Apprentice
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Replaced my Samsung washing machine with Miele. Coincidentally just researching buying a 55inch 4K TV at the moment and based on the non-existent Samsung customer service with the w/m it definitely won’t be Samsung. 

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Debz1
Apprentice
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I always purchased Samsung and had been very happy until I purchased this washing machine. It’s put me off Samsung for life. Poor customer service….just do not want to know!

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