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Samsung digital inverter 11kg

(Topic created on: 19-04-2024 03:45 PM)
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Laura205
First Poster
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Our washing machine is pausing itself after a few minutes of the cycle and won’t continue the cycle. The drum seems a bit tight to spin when there are no clothes in there. Filter is clean. What could be the problem? 

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2 REPLIES 2
andy_in_ireland
Troubleshooter
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hello if drum has resistance when turning then it might be stopping to not cause damage to either motor or drum . 

is your washing machine an internet connected model? - if it is then download the smarthings app to your mobile phone and there is a diagnostics check inside the app that tests certain components of your machine - try that first and see if it reports everything is OK. 

andy_in_ireland_0-1713352328517.png

 



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DannyT
Moderator
Moderator
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Does this happen on all cycles? If so, try using the machine with an empty load. Does the same thing happen?


Welcome to the Community!

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