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Samsung Bespoke 4 Door Flex won't make ice

(Topic created on: 04-12-2021 09:18 PM)
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Apprentice
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I just got the Bespoke refrigerator yesterday and can't get the ice maker to work properly. Last night, when I tried the test button, ice did drop. I woke up today with about a 1/3 of the containers filled with ice. Dumped the ice and waited to see how it would do today. Only a very little bit of ice has been made today. I just tried the test button again. Now it deposits water, not ice. Anyone else have this issue? Thanks!

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xSteveuk
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xSteveuk
Mastermind
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Hi,
This page maybe helpful

Ice maker is not working

https://www.samsung.com/us/support/troubleshooting/TSG01001012/
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Apprentice
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Thanks for this! I'll take a look to see if this helps. I didn't see this page! :face-with-tears-of-joy:

More Ice Please
First Poster
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Did you get this resolved? I am having the same problem. They sent out a tech and said it’s working fine. Support on the phone said should be making 96 cubes a day. 
I showed them the link provided below and they said it

is not relevant to this model. 

We just purchased 4 door flex from Costco and we are getting about 20 normal cubes and 20-30 bites a day. 

this is not normal

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