Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

RS68A - I will never buy Samsung again!

(Topic created on: 06-09-2021 04:46 PM)
PhilN4
First Poster
Options
Home Appliances

4 month old £1500 fridge / freezer. Ice machine dispenser decides to make a very loud drilling noise (so loud the neighbours complained!). Registered the fault with Samsung. Went through diagnostics. Had to chase the engineer appointment myself with the appointed firm only to be told there is a 3 week wait! What is a family of four supposed to do without a fridge or freezer for 3 weeks? Samsung customer support is terrible. Phone wait time are horrendous and they never call back. 

 

If only Apple made fridge / freezers!

0 Likes
3 REPLIES 3
Knightshift76
Pioneer
Options
Home Appliances
Yeah, and then you'd be charged £4.99 by apple to open the fridge door everytime you wanted something
Knightshift76
Pioneer
Options
Home Appliances
And you do have a fully operating fridge freezer it's only the ice dispenser that's broken that i'm sure you can do without for 3 months.
0 Likes
PhilN4
First Poster
Options
Home Appliances

Yes it works but I would have to supply the whole family with ear muffs and my neighbours! The constant noise is horrendous! Its not fully operational and due to the noise it has to be switched off.

0 Likes