Replacement RF24HSESBSR temperature issues

[GarethW]

We bought a new Samsung RF24HSESBSR fridge/freezer a few weeks ago, but it had a coolant leak that meant the freezer couldn't work as intended.

We got a replacement a few days ago, and being extra cautious, I have been monitoring the temps.

It seems the temperatures being read by the fridge don't match what standalone thermometers are reading. This morning the fridge was saying -22ºC for the freezer and 1ºC for the fridge, but my thermometers said -19.5ºC and 6ºC.

When I turned the power off for 30 seconds to reset the fridge, suddenly the fridge readings match the thermometers.

https://www.youtube.com/watch?v=rIqmdtPDqXQ

Left it overnight on Friday, and was shocked to find the temperature swing between -20ºC and +1ºC in the freezer:

https://imgur.com/7k1S91A

This resulted in a box of ice-creams melting and then re-freezing.

This morning I reset the fridge again at the plug, and suddenly the freezer temperature read -5ºC when it was reading -22ºC beforehand.

https://imgur.com/IxgLYuj

Has anyone experienced similar? Why would the readouts on the fridge not always match the actual internal temps?

A friend of mine has a similar model (RF23) and he tested the temperatures and the cycles were -18ºC and -21ºC, which I would expect, but mine has massive temperature variances.

I also tested a cheap £100 under-counter freezer I bought 5 years ago and it only had a variance of -20ºC to -15ºC, I don't understand how a fridge that cost 18 times as much cannot manage the same.

[ChrisM]

Hi @GarethW 

Are you still having the same issues with the temperature of your Fridge Freezer or did you manage to get it sorted out?

[Luke001]

I have exactly the same issue here - is there any solution?

[gsc1ugs]

Did this get fixed? my fridge is fine freezer not freezing

[GarethW]

I'm not sure why, but the machine eventually sorted itself out, I have kept a thermometer in the freezer for over a year now, and the swing is -23 to -10 which isn't the end of the world.

That said, the ice-maker constantly freezes over so I have turned that off, though I doubt that would have impacted the temp sensors in the fridge/freezer.

[Redrubiesnmore]

Hold down the top buttons at the same time. It'll start flashing but don't let go. After maybe 8 seconds, it'll come up with an error code. Google it and you should hopefully know what's wrong.