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Original topic:

Registering Dishwasher

(Topic created on: 07-02-2022 04:23 PM)
cuthbes
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Home Appliances

I am unable to register my new Dishwasher product.

Using the serial number and 11 digit product code from my Samsung order completed form it continually tells me the details are incorrect.

Please can you advise how I sort this.  

I have registered 2 other products i bought at the same time which qualify for the 5 year warranty.

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Solution
StephK1
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Home Appliances

I see, thank you! Only extended warranties need to be registered for, standard warranties are applied automatically to the serial number and you just need to retain a copy of your proof of purchase for any in warranty claims you may make. 

If you're still looking to add the product to your account, have you made sure that no spaces have been entered in the model or serial number boxes? Apologies if this has already been tried, but this can often confuse the system and cause it to reject the entry. 🙂

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3 REPLIES 3
StephK1
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Hey @cuthbes! Are you using the following link to register: https://www.samsung.com/uk/fiveyearwarranty/ ? 

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cuthbes
First Poster
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Home Appliances

Thanks for the reply.

Yes I have used that link and works great for my fridge freezer and washing machine which qualify for the 5 year warranty.

The dishwasher I bought doesn't qualify for the 5 years so does not appear in the product list.
Model : DW60M66050FW/EU

I am using the Register link from the Samsung Members page
My page | Samsung UK
I select the Dishwasher icon but when I enter my serial number and the model code above and it advises me to
"Please check the numbers again or proceed with the registration again."

Tried all different combinations of "0" or "O", leaving the "/EU" off but no difference.

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Solution
StephK1
Moderator
Moderator
Options
Home Appliances

I see, thank you! Only extended warranties need to be registered for, standard warranties are applied automatically to the serial number and you just need to retain a copy of your proof of purchase for any in warranty claims you may make. 

If you're still looking to add the product to your account, have you made sure that no spaces have been entered in the model or serial number boxes? Apologies if this has already been tried, but this can often confuse the system and cause it to reject the entry. 🙂

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