If the buttons on your Samsung refrigerator are not working, it could be due to a few different reasons, including a locked control panel, a malfunctioning control board, or a power-related issue. Start by checking if the control panel is locked and try resetting the refrigerator by unplugging it or turning off the circuit breaker. If the problem persists, it may be necessary to contact Samsung support or a qualified technician to diagnose and repair the issue.
Here's a more detailed look at troubleshooting steps:
1. Check for a Locked Control Panel:
Many Samsung refrigerators have a child lock or control lock feature that can disable the buttons.
Consult your user manual or the information from Samsung to find out how to unlock the panel for your specific model.
For example, some models require pressing and holding the Child Lock button for a few seconds.
2. Try a Power Reset:
Unplug the refrigerator from the power outlet for a few minutes.
Alternatively, turn off the circuit breaker that controls the refrigerator.
Plug the refrigerator back in or turn the circuit breaker back on and see if the buttons work.
3. Inspect for Display Issues:
If the display is not working, but the refrigerator is still cooling, try resetting the display by opening the right-side door and locating the switch cover on the top right corner of the door. Push up the cover to reveal the power switch, turn it off and then back on, according to Samsung.
If the display shows "88 88", unplug the refrigerator for 60 seconds and then plug it back in.
If the display doesn't return to normal, contact Samsung support.