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RB38M7998S4 - Samsung Family Hub - No TV Mirroring & No Spotify

(Topic created on: 07-01-2018 09:03 PM)
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WilliamH
Student
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Had a brand spanking new RB38M7998S4 (Smart Fridge) installed on Saturday.

 

2 days later, the TV Mirriring and Spotify still aren't working.

 

TV is a Series 6, 4800 and I've tried spotify from my Android phone, iPad and laptop.

 

Any ideas?IMG_20180101_091551.jpgScreenshot_20180101-091559.jpgScreenshot_20180101-091607.jpg

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5 REPLIES 5
Simon_Fuller
Explorer
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I have a family hub and have Spotify working on my phone to the fridge and just get a UE55JU6410 to support the mirroring. Both worked straight away without issues.

 

Can you check that your fridge connects okay to the router successfully? 

 

 

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WilliamH
Student
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Hi Simon

 

Thanks for the reply, unfortunatly I couldn't get these working at all. Even with Samsung on the phone we couldn't get it working. I've since sent the fridge back and ordered the next model down without the screen.

 

Cheers

Will

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samehere
First Poster
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Same here I've just had mine delivered today only to find out I can't connect to Spotify at all been trying for a few hours now.

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samehere
First Poster
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Got mine working now. I had to delete Spotify and install it again. I also put playback on Spotify onto the online mode and now it’s working perfectly fine
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Famhub
Apprentice
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Hi samehere...I've looked into all the settings and can't see the one for 'online mode' - is switched on/off from 'Social' / 'Private Session' please?

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