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Original topic:

Q Drive Problem

(Topic created on: 30-12-2020 01:20 PM)
IamJai
Helping Hand
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Home Appliances
So I owned a Q Drive since Feb 2019 and haven't had any major problems until today I put it on cotton and cut off at 29 mins and my clothes are locked shut in the machine and when it turned off I was upstairs but my smarthings app never told me it turned off or had an error code it just said 29 mins but still stayed the same and when I looked at the washer it was off with red lock symbol flashing and  but it turned on after and put it on super speed this time and did the same thing pls help 
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2 REPLIES 2
ChrisM
Moderator
Moderator
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Home Appliances

Hi @IamJai 

 

Are you still having the same issue or did you manage to find a solution?

IamJai
Helping Hand
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Home Appliances
Ok so I fixed it but I am replacing it because there was a drain error and it would not drain so Samsung gave me the troubleshoot stuff but they gave us a folder model it is a washer dryer
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