Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Products Registered, Warranty Expiry Wrong

(Topic created on: 29-06-2023 03:11 PM)
phayden
First Poster
Options

I have just registered my new washer and dryer.  The warranty expiry date on the dryer is wrong.  It should be a 2 year warranty:

phayden_0-1688047857116.png

How do I get this fixed, there is no help it just says raise a dispute.

0 Likes

1 Solution


Accepted Solutions
Solution
AndrewL
Moderator
Moderator
Options

@phayden: I'm sorry to hear that your Dryer's warranty is not correctly represented on your Samsung account. Please be aware that registration of your products is for your personal records, and won't affect the actual warranty, which activates automatically on the date of purchase. If you hang on to your proof of purchase for the appliance, then this can be used to verify the warranty period, should you need to proceed with our warranty service. 

View solution in context

0 Likes
1 REPLY 1
Solution
AndrewL
Moderator
Moderator
Options

@phayden: I'm sorry to hear that your Dryer's warranty is not correctly represented on your Samsung account. Please be aware that registration of your products is for your personal records, and won't affect the actual warranty, which activates automatically on the date of purchase. If you hang on to your proof of purchase for the appliance, then this can be used to verify the warranty period, should you need to proceed with our warranty service. 

0 Likes