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plastic shavings in Ice, from ice maker samsung american style fridgefreezer, not able to use now

(Topic created on: 14-03-2024 07:49 AM)
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Members_Vvw0ZNV
First Poster
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Finding white plastic shavings in ice, all the time now, Ice is nolonger edible, please advise next steps to resolve.

Model : RF56M9540SR

 

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Glenntech
Samsung Members Star ★★
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If you are in the UK
Send a private message to @Sam_UK
They will possibly be able to help direct you to the correct place to get it looked into
StephK1
Moderator
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Hey there @Members_Vvw0ZNV! As noted by @Glenntech, if you drop @Sam_UK a message, one of the mods will be on hand to help. If you're not sure how to send a private message, please check out the following link: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm....

If you would rather get support on a different channel, please check out the other ways you can contact us here: https://www.samsung.com/uk/support/contact/