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Original topic:

Oven Door

(Topic created on: 13-09-2022 02:11 PM)
NicolaWyllie1980
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‎13-09-2022 02:11 PM - last edited ‎13-09-2022 03:29 PM by Moderator ) in 

Home Appliances

Hi my samsung oven door has just exploded (not sure how else to describe it). Luckily only minor injury. Could you please advise? Thanks, Nicola.

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2 REPLIES 2
CarlH
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‎13-09-2022 03:28 PM in 

Home Appliances

Hey @NicolaWyllie1980. We take cases like this very seriously. If you're a UK/Ireland resident, please reach out to @Sam_UK so we can look into this further with you. If you're not a UK/Ireland resident, please reach out to Samsung Support in your region.

Click here to see 'How to set up Emergency SOS on your Galaxy Smartphone'
Frankys
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‎24-11-2022 03:03 PM in 

Home Appliances

I recommend checking if other users have had similar problems with this oven model at https://www.applianceproblem.com/samsung/ranges-ovens/

If this problem occurs repeatedly, it may be worth contacting the Consumer Product Safety Commission at https://www.cpsc.gov/  (if you are in the USA) and with a certain probability the manufacturer will respond to the problem and will announce product's recall procedure for repair and troubleshooting.

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