Notifications and remote use addwash 7kg UK

[LoopyL1]

My notifications to fill detergent and softener don't appear, ? Also the remote working says I have to be on the same WiFi network to use now, yet I've started it at work previously, any ideas anyone? 

[TessM]

Hi @LoopyL1 ,

happy to help! Do you mind sharing your washing machine's full model? This can be found inside the appliance door on a white sticker.