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New machine Eco bubble S5 notification after few weeks of purchase

(Topic created on: 21-02-2022 10:47 AM)
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Zivilia1
Student
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Hi ,

I bought Samsung Series 5 ecobubble 9kg washing machine on (10th Jan 2022) already carried out once drum clean . Now for couple of days my washing is stuck in a washing machine as its not opening nor its spinning nor draining or refilling for the new setting .I did see warning  code coming on as ( S5 ) which means drainage issue  so  I have unscrewed and checked all the pipes (under sink  washing machine pipes filter at the front  of the machine )-All clear for any clogged  matters soooo just wondering what is  the next step  now as mentioned before  i only had  this new washing machine for  7 weeks . 

 

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1 REPLY 1
xSteveuk
Mastermind
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Hi,
This page may be helpful to you

What to do when Samsung washing machine does not spin

https://www.samsung.com/ph/support/home-appliances/what-to-do-when-samsung-washing-machine-does-not-...

If you still have warranty
On your washing machine
You could try contacting support
Explaining the issue with
Your washing machine
https://www.samsung.com/uk/support/contact/