05-04-2022 05:39 PM
We have only had our washing machine for 2 months and all has been great, however as of yesterday I have noticed it makes a squeeling noise when the drum is spinning, almost like rubber on glass. We tend to use the cotton wash most and so can’t say if it happens on other settings. Any help would be appreciated.
05-04-2022 06:19 PM
@Fenixriot: Please can you confirm the model number of the washing machine, located on the sticker on the inside of the door or drum? In the meantime, with the machine powered off, please try rotating the drum by hand to see if you hear the noise. While you're doing this, check the drum and seal for any foreign objects. I also recommend running a drum calibration cycle, or a cycle without a load, just in case an item of clothing is responsible for the noise.
05-04-2022 06:50 PM
The model no. is WW90T554DAN/S1.
I have turned the drum by hand and it was fine, however after running the load calibration it now squeaks when I turn the drum.
05-04-2022 06:51 PM
Hopefully the sound comes across.
05-04-2022 06:55 PM
This is the sound during the calibration
05-04-2022 07:58 PM
@Fenixriot: I see what you mean. Based on the nature of the issue I recommend reaching out to our Help Desk via the link below, where an advisor will be able to assist you further, and arrange for the appliance to be inspected.
https://www.samsung.com/uk/support/contact/
17-04-2022 12:06 PM
Got the washing machine repaired, new drum and back end. However now when the machine is on a spin it is very noisy and the drum seems so unstable.
17-04-2023 12:22 PM
We've had our Samsung WW90T606CLH for one month and it is doing the same 😞
An annoying rubber squeaking noise while spinning at lower speeds.
17-04-2023 01:18 PM - last edited 17-04-2023 01:19 PM
I found a cause on ours (bad design in my opinion) where in manufacture the shoddily put a bit of dark grey foam insulation around the drain hose in the machine then (like a) cable tie and it was resting on the shock absorber
- so when the shock absorber was moving there was this 'squeak' / rubbing noise where the foam was rubbing against the shock absorber, it was well annoying!
I could have, I suppose, sprayed some silicone lubricant onto the foam to try and stop the noise , but I just released it totally away from the shock absorber. I didnt like the idea in the long run of the friction/vibration of the shock absorber wearing through the insulation and then eventually the drain pump hose - so yeah now it right away from shock absorber now.
If its not this making a noise on your washing machine , next I would inspect the grey door gasket seal. Is that on all correctly? - the inner metal drum is not rubbing on the door gasket is it?
Next i would check the drive belt on the pulley at the back of the machine to see if that is rubbing/squeaking on something or needs replacing?
13-08-2023 11:28 AM
We have had our new washing machine lass than 24 hrs and it makes this squeaking as per the video at low speeds. It does sound like it could be the foam rubbing on the shock absorber. Thoughts?