@Fenixriot: Please can you confirm the model number of the washing machine, located on the sticker on the inside of the door or drum? In the meantime, with the machine powered off, please try rotating the drum by hand to see if you hear the noise. While you're doing this, check the drum and seal for any foreign objects. I also recommend running a drum calibration cycle, or a cycle without a load, just in case an item of clothing is responsible for the noise.
@Fenixriot: I see what you mean. Based on the nature of the issue I recommend reaching out to our Help Desk via the link below, where an advisor will be able to assist you further, and arrange for the appliance to be inspected.
I found a cause on ours (bad design in my opinion) where in manufacture the shoddily put a bit of dark grey foam insulation around the drain hose in the machine then (like a) cable tie and it was resting on the shock absorber
- so when the shock absorber was moving there was this 'squeak' / rubbing noise where the foam was rubbing against the shock absorber, it was well annoying!
I could have, I suppose, sprayed some silicone lubricant onto the foam to try and stop the noise , but I just released it totally away from the shock absorber. I didnt like the idea in the long run of the friction/vibration of the shock absorber wearing through the insulation and then eventually the drain pump hose - so yeah now it right away from shock absorber now.
If its not this making a noise on your washing machine , next I would inspect the grey door gasket seal. Is that on all correctly? - the inner metal drum is not rubbing on the door gasket is it?
Next i would check the drive belt on the pulley at the back of the machine to see if that is rubbing/squeaking on something or needs replacing?
We have had our new washing machine lass than 24 hrs and it makes this squeaking as per the video at low speeds. It does sound like it could be the foam rubbing on the shock absorber. Thoughts?
