Logistics team contact number

[DavidC83]

Does anyone have the number for the Samsung logistics team? The customer service team say they don't have a contact number and I need to speak to them for a replacement washing machine. 

[aj59]

No

[ChrisM]

Hi @DavidC83 

You wouldn't be able to contact the logistics team directly were afraid. You would need to follow this up with our Support team on 0333 000 0333, Mon-Sun | 8am to 10pm. Hope this helps!

[Beth8]

Hi Davidc83, 

Was wondering did you get sorted with the number that was given to contact customer care for logistics. I'm having difficulty getting an answer from customer care regarding a refund, just getting the run around very annoying they keep telling me they are waiting in logistics to get back to them it's 2 weeks now and still nothing

[Beth8]

Hi Chrism 

What happens if that customer care is giving you the run around and can't answer your query, I'm getting the run around now 2 weeks from them logistics not getting back 

[Evaine]

Same as me. It has been over a month. It is very frustrating. Nothing happens every time I follow up. Every channel I tried. They won't release my refund

[Evaine]

Samsung logistics is broken. Nothing happens. What to do

[Taha Farooqui]

Samsung Logistics department is one of the worst department. They don't care about customer queries. Save your time and ask for refund because they just waste your time. 

[GP123]

Samsung Customer Care absolutely awful. Would never purchase a Samsung item again, purely because of the after care when things go wrong. Happy to take our money but we have still not received our items.

[thwalker]

I have an email from UPS regarding a delivery from SAMSUNG-LOGISTICSTEAM.  Do you or anyone know what this is?   I never ordered anything.  Thanks