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Logistics team contact number

(Topic created on: 12-02-2022 12:52 PM)
2544 Views
DavidC83
Apprentice
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Does anyone have the number for the Samsung logistics team? The customer service team say they don't have a contact number and I need to speak to them for a replacement washing machine. 

9 REPLIES 9
aj59
Student
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No
ChrisM
SuperStar
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Hi @DavidC83 

You wouldn't be able to contact the logistics team directly were afraid. You would need to follow this up with our Support team on 0333 000 0333Mon-Sun | 8am to 10pm. Hope this helps!

Beth8
First Poster
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Hi Davidc83, 

Was wondering did you get sorted with the number that was given to contact customer care for logistics. I'm having difficulty getting an answer from customer care regarding a refund, just getting the run around very annoying they keep telling me they are waiting in logistics to get back to them it's 2 weeks now and still nothing

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Beth8
First Poster
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Hi Chrism 

What happens if that customer care is giving you the run around and can't answer your query, I'm getting the run around now 2 weeks from them logistics not getting back 

 

 

 

 

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Evaine
Student
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Same as me. It has been over a month. It is very frustrating. Nothing happens every time I follow up. Every channel I tried. They won't release my refund

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Evaine
Student
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Samsung logistics is broken. Nothing happens. What to do

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Samsung Logistics department is one of the worst department. They don't care about customer queries. Save your time and ask for refund because they just waste your time. 

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GP123
First Poster
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Samsung Customer Care absolutely awful. Would never purchase a Samsung item again, purely because of the after care when things go wrong. Happy to take our money but we have still not received our items.
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thwalker
First Poster
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I have an email from UPS regarding a delivery from SAMSUNG-LOGISTICSTEAM.  Do you or anyone know what this is?   I never ordered anything.  Thanks

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