05-07-2019 10:39 PM in
Hi we found water in the drum of our eco bubble washing machine/dryer so we tried to do the emergency drain. We followed the instructions to pull the hose out from the front of the washing machine. However the hose will only come out about an inch so we cant pull it out enough to put it above a bowl/container to collect the water in. Any advice?
18-08-2019 11:32 AM in
Our problem is similar - after using the drain hose after a blockage and clearing, the hose fell back through the hole before I could put the cap back on! Is there an easy way to retrieve this otherwise can't use the machine! All suggestions received gratefully!
18-02-2020 03:36 PM in
As mentioned before, we paid for an engineer to come out, but all he did was lay the machine on its front, removed the bottom panel then fed the pipe back through - easy if you know how!
18-02-2020 03:40 PM in
18-02-2020 03:55 PM in
I agree - just a little wider at the end and no problem!
To be honest, the engineer solved quickly but costs a lot for something so simple. Try bringing forward if your connections allow, then putting on its face on a blanket, then a few screws on the bottom removes the base. Easy to then feed back through and cap off, then screw base back on. Good luck!