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Irresponsible Samsung service engineers

(Topic created on: 23-01-2024 09:03 PM)
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Krestoffer
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I have a problem with my washing machine. I have already had four visits from Samsung authorized service. None of them repaired the washing machine. Device is still under warranty. Who can help in such a situation?

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AntS
Moderator
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Hi @Krestoffer ,

 

Can you share more info on the washing machine's problem with us?

 

And if you're UK/Ireland-based, and you'd like the team here to look into case for you, feel free to send us a Private Message with your contact details and any relevant info (e.g. reference numbers) to our @Sam_UK  account (https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597) Guide on how to send a Private/Direct Message here if you need it: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...  

 

You can also get in touch with us on our socials @SamsungUK - if you haven't done so already.

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