i have a samsung fridge freezer family hub alexa

[Matty200673]

hi i have a samsung fridge freezer Home hub will i be getting the new software will alexa and bixby model number RF65A977FB1

[Joe441]

Hi Matty, you mentioned in your post that you can get Amazon music on your family hub? If I’ve not misunderstood, how do you do that….that would solve half of my issue for now. Thanks 👍

[Matty200673]

It was on the entertainment section on the fridge if you swipe the screen to the left it brings it up also spotify and amazon, google ,facebook

[Anonymous User]

Usually Samsung are well organised a shame that such a simple improvement can not be sorted 

[G-uk]

I'm incredibly disappointed with Samsung as I've just bought this fridge and it doesn't have Alexa like I thought it had. I feel like I've been mislead by the adverts as all the American ones show Alexa being a feature, why not in the UK?

If this isn't addressed quickly I think it'll put me off Samsung products as I'll no longer trust it'll do what they claim!

[Matty200673]

I started this post to get alexa on the family hud and pleased to say alexa has been added to the family hub as of this morning about time samsung

[Joe441]

Hi Matty, mine downloaded this afternoon, see below image. But after the download I still don’t have the Alexa app. Not sure what I’m doing wrong 🤦🏻‍♂️

 

[Joe441]

Does it appear as an App on the App screen?

[Matty200673]

No its in the setting you can now talk to the fridge like you would any alexa

[Joe441]

Are you able to share an image of your screen? I can’t see the option in settings…. Thank you

[Matty200673]

Here