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Original topic:

I can not register product

(Topic created on: 02/09/20 14:28)
cirom
First Poster
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Home Appliances

I bought an air conditioner and I'm trying to record the product on the samsung portal. When I insert the SN, recovered from the outside machine tells me it is not valid.

I also tried adding the serial year to the production year (2017) but it does not work.

If I do not register the product, is the warranty valid?

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11 REPLIES 11
AntS
Moderator
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Home Appliances

Hi @cirom. :smileyhappy:

 

Guessing you may have been trying to register it here. You can also register products on a MySamsung account too.

 

Warranty will definitely already be active though - and I'd advise keeping your proof of purchase somewhere safe... just in case. 


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CarolinaW
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Hey @cirom! Has this matter been resolved now? :robothappy:

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datacorinc
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I can tell you it didn't work in June and I just found that it still does not work now, in August.

datacorinc
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leecool
New Member
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Home Appliances

It is now October the 24th & Samsung registering still not working, cannot scroll any further down the page to input the TV serial number!! I've tried 3 different browsers too! ;-(

Anyone else having issues like me?

If they can't fix their own web-page how can we have faith in their products eh!

Get a grip Samsung

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Freda
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I've just bought a Samsung mobile, and it's the same with me.....I can't register it, the website refuses to recognise the model number. Not good, Samsung.

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SaudA
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Just to reiterate what @AntS said above, the standard warranty is already applied from the date of purchase. Hence you need to keep the proof of purchase safe.

If you're having issues registering for extended/5 Year warranty, let me know your product, and I'll be happy to help you further.

Lorna72
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Home Appliances

I too purchase a Samsung heat pump dryer DV90M50003X/EU.  I have tried to register  it but when I scroll through the models mine is not there it's so annoying anyone have any advise please 

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AndrewL
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@Lorna72: If you purchased the dryer less than 90 days ago then you can register for the 5 year warranty via the following link, by clicking on 'Register' below the relevant purchase period:

https://www.samsung.com/uk/fiveyearwarranty/


Greekboy
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Home Appliances

Having difficulty registering my new TV.    Been accepted on the Samsung membership site, but there does not appear to be anywhere to register the TV.    Always liked Samsung products, but if I can't register my new TV, whats the point in buying Samsung.  This cant be good for their reputation.