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I bought a theme for £0.82 and then later samsung took 15p from my account

(Topic created on: 23-03-2021 04:03 PM)
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aishasediq
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I was buying a theme for my phone from Samsung and after I bought it i removed my card but them later on o realised that Samsung took 15p from my account, im unsure why they have done it what is it?

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JAMES4578
Samsung Members Star ★★
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Hi @aishasediq   Seems to be  a card authentication/verification fee,a temporary charge which shall be refunded in due course.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Ronniemac
Apprentice
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should just be the one verification for your bank aisha

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JAMES4578
Samsung Members Star ★★
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Hi @aishasediq   Seems to be  a card authentication/verification fee,a temporary charge which shall be refunded in due course.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


aishasediq
Apprentice
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Oh thank you also in my card account it says the payment is continuous so its going to take money from me later on too? 

 

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Ronniemac
Apprentice
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should just be the one verification for your bank aisha
aishasediq
Apprentice
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Oh okay good thank you!

JAMES4578
Samsung Members Star ★★
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@aishasediq @Ronniemac  yes, should certainly not be another charge.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


aishasediq
Apprentice
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Ok:)

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