29-01-2018 06:41 PM
Solved! Go to Solution.
25-07-2022 07:34 PM
I constantly have the same issue. I have to remove and replace the reservoir several up to ten times. I have had two of these ovens first one locked up completely and would not reset. It was replaced under warranty. This one is extremely buggy. I would strongly recommend against buying one of these Samsung steam.ovens unless you want to be a beta tester. Support is practically non existent I had to go back to the store where bought it to get the oven replaced. Support line rings busy.
04-02-2024 01:45 AM
have the same problem with my oven. Model NQ70M7770D used the steam feature 1 time .
A week later I tried to steam bake and the system kept telling me the water reservior is empty
when there is water in it. 1 month out of warranty. obviously it is a common problem. Samsung should issue a recall repair. I am going to investigate the problem to see if I can repair it myself. If i'm successful I will post the solution