17-08-2023 03:48 PM in
I've had the same issue since purchase but Samsung fail to acknowledge this as an issue even though that water will go stagnant and the clothes will start smelling of damp. Our towels smell of damp straight out of the dryer now even when we remove the heat exchange cover and the filter and leave it open in between cycles. They just won't want to do a recall.
Also what u should do is remove the pump at the back 2xphillips screws very easy to do,you will see jelly tipe substance that cant get sucked up as the pump isnt low enough tilt machine from front to drain the channel remove it that what im doing once a month