Gas oven shuts off when burner is turned on

[Gracysway]

On January 2, 2022 i purchased a Samsung 30-in 5 burners self cleaning smart gas range. Recently, while I have the oven on, if I turn on a top burner, the oven shuts off and starts blinking 12:00. It only happens when I turn a burner on. It’s frustrating as the range is just over a year old. I have Easter dinner to cook soon. Can someone help? 

[ChrisM]

Hi @Gracysway 

Could we take the full model code of your oven please? This should be on a label either on the oven door, or at the back of the oven.