Hi all. Recieved delivery of a new fridge freezer on Wednesday; installed professionally by suppliers, left it to settle for 2 hours then went out shoppng and filled it!
All seemed well; very happy with the unit. That evening the fridge was cold and the freezer was working fine.
However the next morning I noticed the unit had got remarkably louder - louder than the fan oven when it is on. Then the day after went to get something out the freezer and the whole lot had defrosted - over £50 worth!
The fridge is working fine but the freezer has died. Checked all settings; holiday setting wasn't applied, no warning sounds that the freezer was defrosting as I was told would happen if this was the case.
The company I bought from have offered to swap the unit but where do I stand on getting compensation on the food being ruined because of the faulty unit? I even paid for the extra warranty when I bought it, and it didn't even last a day!
