Fridge filter farce

[Luffers]

I spent £1200 on a large American style fridge freezer, that has a filtered ice and water dispenser. 

The fridge is now 6 months old so I have been prompted to change the filter. 

I ordered the filter but it doesnt fit. 

After sending back two more that didn't fit. I have been informed that Samsung have discountiued the filter that I need, and I will need to buy an adaptor kit at a cost of £45, a new filter at a cost of £40, and get an engineer around to fit it at an additional cost. 

I have been a fan of Samsung for a number of years, but this takes the biscuit! 

Why are you passing on these costs to your customers? 

Its an absolute disgrace! 

[GSA12riderSmsng]

Do your online research on this - It's a big problem for Samsung.
The DA29-00003G has been produced with TWO different keyways/lugs (!)
https://www.uk-water-filters.co.uk/samsung_fridge_internal_filters.html
https://www.uk-water-filters.co.uk/3g_samsung_fridge_type_internal_filter.html
I have a RSH7ZNBP and informed by offical spares (4ourhouse.co.uk / samsungspares.co.uk) that mine is a HAFIN2, but it seems that it should be a HAFIN1.
HAFIN2 now has three lugs rather than two can you believe!
I used a sharp Stanley knife and replicated the old 2 lug from the 3 lug and it now fits fine.

[SHSamUsr]

I had the same issue with the RSG5UCRS.

Contacted the company I bought my filter from (Filter Flair) who pointed me towards a page on their website which explains this issue and how you can reset the locking mechanism to fit the filter properly.

I was sceptical at first but it actually worked and saved me such a headache!

https://filterflair.co.uk/blogs/knowledge/quick-fix-when-fitting-samsung-filter