Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Freezer won't freeze - going from -23 to 5

(Topic created on: 27-08-2022 11:34 PM)
Sdabv
First Poster
Options
Home Appliances

My Freezer (Samsung RZ32M7125SA Tall Freezer) doesn't freeze. The temperature went from -23 degrees celsius to 5 degrees celsius, and everytime I try to reverse it, it goes back to 5 immediately. 

 

#RZ32M7125SA

0 Likes
3 REPLIES 3
AndrewL
Moderator
Moderator
Options
Home Appliances

@Sdabv: Is the appliance away from direct sunlight or a radiator, and does it have sufficient ventilation space at the sides and back? Have you tried checking that the door is closed properly, and if there is any damage to the seal? Can you hear an alarm to indicate that the freezer temperature is too high? 

0 Likes
Sdabv
First Poster
Options
Home Appliances

It's working now.

Some light hits it but not enough to be considered direct. 

It's in front of a radiator but its turned off.

Yes the door is closed and i can't hear an alarm.

 

This isn't the first time it hasn't worked though. But most of the time the temperature just says -20 but it doesn't freeze.

0 Likes
Westerman15
First Poster
Options
Home Appliances

Hi there, I have had mine about 2 weeks now and not had this issue as of yet sorry, but one question I would like to ask we think our compressor is slightly noisey/rattling and we think it's quite loud especially compared to old 20 year old freezer, just wondered if yours was the same, had a technician out but says all is okay? 

0 Likes