27-08-2022 11:34 PM
My Freezer (Samsung RZ32M7125SA Tall Freezer) doesn't freeze. The temperature went from -23 degrees celsius to 5 degrees celsius, and everytime I try to reverse it, it goes back to 5 immediately.
#RZ32M7125SA
28-08-2022 02:38 PM
@Sdabv: Is the appliance away from direct sunlight or a radiator, and does it have sufficient ventilation space at the sides and back? Have you tried checking that the door is closed properly, and if there is any damage to the seal? Can you hear an alarm to indicate that the freezer temperature is too high?
30-08-2022 12:00 AM
It's working now.
Some light hits it but not enough to be considered direct.
It's in front of a radiator but its turned off.
Yes the door is closed and i can't hear an alarm.
This isn't the first time it hasn't worked though. But most of the time the temperature just says -20 but it doesn't freeze.
06-09-2022 07:41 AM
Hi there, I have had mine about 2 weeks now and not had this issue as of yet sorry, but one question I would like to ask we think our compressor is slightly noisey/rattling and we think it's quite loud especially compared to old 20 year old freezer, just wondered if yours was the same, had a technician out but says all is okay?