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Family Hub update FHUB3M.KM.EU.RF9500.MP 20180817_053158

(Topic created on: 24-08-2018 08:26 PM)
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Simon_Fuller
Explorer

‎24-08-2018 08:26 PM

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I have updated to rhe latest firmware for my Family Hub. The obvious changes seem to be some security options but also Uber - Samsung. I was hoping that the Smartthings app on the fridge would now work but is still broken for me.

 

 

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3 REPLIES 3
dhiren70
First Poster

‎06-11-2018 05:53 PM

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Simon ,

Could you please share where you got the firmware update from ?

 

Thx,

Dhiren

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Simon_Fuller
Explorer

‎06-11-2018 06:24 PM

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In response to dhiren70
@dhiren70 wrote:

Simon ,

Could you please share where you got the firmware update from ?

 

Thx,

Dhiren

It just popped up on my fridge. I suspect it was been withdrawn as the SmartThings app does not work and US english bixby

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dhiren70
First Poster

‎06-11-2018 06:51 PM - last edited ‎06-11-2018 06:52 PM

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In response to Simon_Fuller

Ah... no such pop up for us. I have been trying to fix my voice control issue since we updated from factory default firmware to 2.0 . Been given the run around by support for a few months now. Today they told me that during firmware update they state voice control would not function if firmware is updated (why send an update in the first place and there is no such warning) and that they had withdrawn support for voice control so I asked why is voice control sold on new fridges  ... no response. 

 

 

@Simon_Fuller wrote:
@dhiren70 wrote:

Simon ,

Could you please share where you got the firmware update from ?

 

Thx,

Dhiren

It just popped up on my fridge. I suspect it was been withdrawn as the SmartThings app does not work and US english bixby

 

0 Likes