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Original topic:

Family Hub software update FHUB2.KM.EU.9500.MP20180223_131637

(Topic created on: 04-05-2018 03:18 PM)
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Simon_Fuller
Explorer
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This update has popped up on then the fridge.

 

In the excitement that this was the Tizen 4.0 (Family Hub 3.0) update I proceeded.

 

I cant seem to find any information on this update?

6 REPLIES 6
Simon_Fuller
Explorer
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Has anyone got any ideas? There seems a major lack of Samsung support in these forums!

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MrsGrant2u
First Poster
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Is anyone having problems connecting the family hub app on thier phone? If anyone knows how to fix the problem please let me know. I have contacted Samsung 10 times with no help. I'm frustrated!

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MrsGrant2u
First Poster
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Simon,

 

Are you having issues after the update? 

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Simon_Fuller
Explorer
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I find the app quite flaky to be honest. I find I have to regularly log in with userid and password. I even get messages advising I have to add my account to the profile before I can access the apps features which seems to get stuck in a loop but eventually worked.

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k_e
Student
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Same....I thought maybe they have a new updated app for my phone, but couldn't find anything in my app store...  I also can't find the hub app on the fridge, so I think they've changed the access, but just not sure if you can connect with the phone anymore....

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k_e
Student
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Also, now when I open the fridge or engage the water, the working screen turns on...what's up with that?
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