Family Hub software update FHUB2.KM.EU.9500.MP20180223_131637

[Simon_Fuller]

This update has popped up on then the fridge.

In the excitement that this was the Tizen 4.0 (Family Hub 3.0) update I proceeded.

I cant seem to find any information on this update?

[Simon_Fuller]

Has anyone got any ideas? There seems a major lack of Samsung support in these forums!

[MrsGrant2u]

Is anyone having problems connecting the family hub app on thier phone? If anyone knows how to fix the problem please let me know. I have contacted Samsung 10 times with no help. I'm frustrated!

[MrsGrant2u]

Simon,

Are you having issues after the update? 

[Simon_Fuller]

I find the app quite flaky to be honest. I find I have to regularly log in with userid and password. I even get messages advising I have to add my account to the profile before I can access the apps features which seems to get stuck in a loop but eventually worked.

[k_e]

Same....I thought maybe they have a new updated app for my phone, but couldn't find anything in my app store...  I also can't find the hub app on the fridge, so I think they've changed the access, but just not sure if you can connect with the phone anymore....

[k_e]

Also, now when I open the fridge or engage the water, the working screen turns on...what's up with that?